Why TestTown?

The decline of the high street in Britain is an issue that is receiving higher levels of media interest than ever before. The shift from high street to online sales and a tough economy has put huge pressure on town centres. Last year Carnegie UK published Enterprising Minds, a ground breaking...

The Power of Plenty

I have been running micro businesses for nearly 24 years in different industry sectors, I am third generation self employed and one thing I have come to understand is those that run the smallest of businesses are not keen to stick their head above the parapet to ensure their opinion is heard. There...

UK economy still stagnant

There has been a significant push from UK SMEs, larger firms and even the government to improve the economic conditions, with firms attempting to increase headcount and expand where possible and Whitehall attempting to provide initiatives and support when needed, through lending schemes. This is...

Customer service should be a top priority

As a small business in the UK, or anywhere else in the world for that matter, you will be fighting against a whole host of issues and problems, from the lack of access to capital and investment to getting noticed and generating your first customers. While it can be easy to sit back and accept the...

Local businesses growing with 0800 numbers

To mark Local Business Week (13 th – 19 th May), small business owners are taking a moment to reflect on ways to improve customer satisfaction levels and reach out to new customers. Small and medium sized companies account for 99.9% of the UK’s businesses and a combined annual turnover...